IMPACT Care

At Family Emergency Room, you are treated with respect from the moment you enter our lobby. We focus on your medical issues first. Every room is a private room ensuring comfort during your stay. Our effort is to make your visit as comfortable as possible given the circumstances.

Emergency Care for All Minor to Major Needs


State-Of-The-Art Diagnostics

Family Emergency Room has high quality equipment to aid in your care with us. From on-site ultrasound, x-ray and CT Scan imaging to on-site lab diagnostic processing, your results are fast and complete.

Care for Children & Adults

Family Emergency Room provides high quality care for the whole family, whether your child is sick or injured or your beloved grandparent is having chest pains. You can trust us with any minor to major emergency care needed.

Trauma & Injury Care

In a car accident? Think you may have a sprained ankle from the game? Injured at work? Family Emergency Room’s certified physicians and nursing staff will provide the best care to help get you back on your feet.

Most Common Emergency Needs


Acute Injuries

  • Sprains, Strains and Contusions
  • Dislocated Joints
  • Broken Bones
  • Lacerations or Cuts
  • Back Pain

Sports Injuries

  • Concussion
  • Joint Injuries
  • Broken Bones
  • Dehydration
  • Heat Stroke

Other Problems

  • Eye Injuries
  • Poisoning
  • Animal and Insect Bites

Adult Medical Conditions

  • Chest Pain
  • Shortness of Breath
  • Asthma or COPD
  • Pneumonia
  • Bronchitis
  • Abdominal Pain
  • Headaches
  • Neurological Symptoms
  • Seizures
  • Urinary Tract Infections

Pediatric Medical Conditions

  • Cough
  • Sore throat
  • Ear Pain
  • Fever
  • Nausea, Vomiting or Diarrhea
  • Ingestion of Foreign Objects
  • Abdominal Pain
  • Rashes

Greater Austin's Only 24/7 Certified ImPACT Concussion Center

Concussions can occur at any level of physical or sports activity. Our staff at Family Emergency Room are trained with the ImPACT Concussion Management Model to correctly treat concussions immediately. Family Emergency Room has the technology and services to fully evaluate any head injury that requires testing beyond a basic physical exam. Our ImPACT Concussion Management Model promotes the highest level of care with the goal of safe return to play for athletes and safe return to normal physical activity for non-athletes.